质量指导就是要从最终用户的角度出发。 What do you need them to be able to do? This is the question that drives our instructional design process as we work with our clients to create performance-based training solutions.
分析
人。 我们把学习者和客户放在第一位。 Providing training is about listening
to you, the client. 你需要什么? 你的成功是什么? And where can we help
build upon your successes? We start with a conversation and analysis that identifies
the best possible solutions to meet your unique needs.
表演
培训应该产生影响。 What do your employees need to be able to do to have
an impact within your organization? We'll work with you to create performance outcomes
upon which training solutions will be based.
设计与开发
体验。 With the results of the analysis, we design learning events that develop
experience. We strive to cultivate a positive user experience that engages and motivates
learners. 培训成为通往有意义的工作表现的愉快途径。
We create instructional activities that develop employee experience, allowing employees
to practice real-life or simulated tasks they’ll actually perform on the job. Finally,
we foster the client experience, collaborating with subject matter experts, project
managers, and other key stakeholders to make sure we continue to meet client needs
throughout the process.
迭代
Throughout the design process, we will work with your team to create blueprints, storyboards,
scripts, and other design documents. We’ll use rapid prototypes and versioning to
ensure we implement critical client and user feedback into the finished instructional
products.
交付与支持
成功。 我们希望你成功。 As necessary and within the scope of work,
we will continue our conversation to be sure you’re satisfied. We’ll stand with you
during initial and ongoing training delivery--providing instructional, logistical,
and technical support to ensure learners are having a great experience and your training
initiatives are a success!